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FAQs
Can Purple Turtle handle and transport hazardous cargo?
Yes, we can handle and transport Hazardous Cargo. Our drivers are trained in the transport of dangerous goods to ensure compliance with Health & Safety requirements and standards. Please contact us with your detailed enquiry, including the IMO Class & UN number and we will provide you with a quotation.
What is the maximum load limit per truck?
In Mozambique, Malawi, Zambia, Zimbabwe and DRC the load limit per tri-axle trailer allows us to load 30 metric tonnes (“MT”) breakbulk. Where loading containerised we work on the basis of 1 x 20 foot container heavy maximum of 26.00MT gross weight and 1 x 40 foot container a maximum of 28.00MT gross weight. This is packing dependent as the trucks are weighed on a per axle basis throughout the countries we transit. Where the client has any out of gauge cargo requirements we require the full dimensions and weight to be able to quote you on out of gauge permits on the Beira corridor and this will be routed through our Specialized Transport sister company (link webpage). Should you be uncertain please enquire with us and we will analyse your documents, photographs and revert with our expert opinoin. More information on the load limits are available from the transport ministries in respective countries.
Can Purple Turtle handle customs clearance?
Yes, we have a dedicated department to deal with customs clearance supporting our trucking division. Please contact us with your detailed enquiry and we will provide you with a quotation.
How will I know when to expect my cargo once loaded?
All our trucks are fitted with state of the art satelite tracking which are independent of cellphone networks that provide us with 24 hour monitoring 365 days a year. We believe in proactive and continuous communication and full transparency. As our client you are able to have access to our online tracking tools, daily tracking updates and pre alerts customised to fit your own requirements.
Does Purple Turtle offer cargo insurance?
We do not offer cargo insurance – all cargo is transported, handled and/or stored at owner’s own risk.